Return Authorization Procedure

For any item that needs to be returned please reach out to the customer service representative that processed your order, or to referencing your order number. A Return Aurthorization (RA) order will be built for the item to come back to Proven Outfitters. Any orders/ products that are sent back without an RA will take additional time to process and can lead to delays in refunds. Once the product has returned to Proven Outfitters, please allow 5-7 business days for the credit to appear on your cards account.

Return Policy
We will accept returns and exchanges on product that is:

  • Unused and in the original manufacturer's packaging.
  • Accompanied by the original receipt
  • Returned within 14 days

We do not allow returns of firearms, ammunition, or knives. Clothing may not be returned if it has been worn, washed or is missing the manufacturer's tags.

Refund Policy
Should a refund be necessary, Proven Arms & Outfitters will refund your purchase in the following manner:

  • Credit card purchases will be refunded back to the credit card used for the original purchase
  • Check purchases will be refunded by corporate check and mailed to the customer's home
  • Cash refunds less than $100 will be paid to the customer at the time of return. Cash refunds over $100 will be paid by company check and mailed to the customer's home
  • Shipping charges are non-refundable

Mail Order Specifics
In addition to the preceding, the following apply to mail order transactions.

  • Unless due to our mistake, shipping charges are non-refundable and return shipping is the responsibility of the customer.
  • If we shipped the wrong item, we will be happy to pay the return shipping